FAQ

🚗 About ZeenNine

Q1. What is ZeenNine?
A: ZeenNine is your one-stop destination for premium car accessories. We specialize in high-quality products such as metal car key covers, 7D and LLM car foot mats,designed to enhance your vehicle’s comfort and style.

Q2. Are your products compatible with all car models?
A: Yes! Our accessories are designed to fit most popular car models. If you're unsure, feel free to contact us with your car’s make and model for personalized assistance.

🛒 Orders & Payments

Q3. How can I place an order?
A: You can browse our collection at zeennine.in and contact us via phone or email to place an order.

Q4. What payment methods do you accept?
A: We accept UPI, bank transfers, and cash on delivery . Payment details will be shared upon order confirmation.

🚚 Shipping & Delivery

Q5. Do you offer delivery across India?
A: Yes, we ship Pan India through reliable courier partners. Delivery charges may vary based on location and order volume.

Q6. How long will it take to receive my order?
A: Orders are usually processed within 1–2 business days. Delivery typically takes 5–7 working days depending on your location.

🔄 Returns & Exchanges

Q7. What is your return policy?
A: We accept returns for defective or damaged items within 7 days of delivery. Please share clear photos/videos of the issue and our team will guide you through the return process.

Q8. Can I exchange a product if it doesn’t fit my car?
A: Yes, we offer exchanges if the product doesn’t fit, provided it is unused and in original packaging. Contact us within 5 days of receiving the item.

📦 Product Information

Q9. What materials are your car mats made of?
A: Our 7D and LLM mats are made from high-grade materials like EVA, leatherette, and anti-skid backing to ensure durability, comfort, and premium aesthetics.

📞 Customer Support

Q11. How can I contact ZeenNine?
A: